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Date Document Title Download Audio
07.12.18 Relationships Matter
An analysis of complaints about social workers to the Northern Ireland Social Care Council and the Patient and Client Council.
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05.11.18 Annual Quality Report 2017-18 download  
15.10.18 Annual Health Checks
The experience of service users and carers of annual health checks for people with a learning disability.
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29.08.18 Patient and Client Council Business Plan 2018-2019 download  
26.06.18 The Experience of Living in a Nursing Home
Literature review and summary of key issues raised with the Patient and Client Council Complaints Service.
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18.06.18 Early onset dementia
The experience of living with early onset dementia – people with the condition and family members tell their story.
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01.03.18 Our lived experience of waiting for healthcare – People in Northern Ireland share their story
Approximately 700 people share their experiences of being on a waiting list for healthcare in Northern Ireland.
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