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Date Document Title Download Audio
07.12.18 Relationships Matter
An analysis of complaints about social workers to the Northern Ireland Social Care Council and the Patient and Client Council.
05.11.18 Annual Quality Report 2017-18 download  
29.08.18 Patient and Client Council Business Plan 2018-2019 download  
26.06.18 The Experience of Living in a Nursing Home
Literature review and summary of key issues raised with the Patient and Client Council Complaints Service.
18.06.18 Early onset dementia
The experience of living with early onset dementia – people with the condition and family members tell their story.
01.03.18 Our lived experience of waiting for healthcare – People in Northern Ireland share their story
Approximately 700 people share their experiences of being on a waiting list for healthcare in Northern Ireland.