What’s the point in getting involved in Health and Social Care and why are people reluctant to get involved? Nigel Warburton, Project Co-Ordinator with the Patient and Client Council explains why the organisation is offering capacity-building training to members of the public, and what the benefits are of taking up this offer.
Involving citizens isn’t a new concept; however its integration as a central responsibility in public services, including Health and Social Care, has become a priority over the past few years.
While it can be seen as a 'tick-box exercise', it's widely agreed that involving people in decision making creates solutions that are co-designed and better reflect the needs of people who use the services.
People have told us that they don’t get involved because they don’t feel they have the knowledge, skills and confidence to do so, and that’s something we are hoping to change. Many people do not realise that they are ‘experts by experience’ and have a lot of knowledge that they can share regarding their treatment and care, or that of a loved one.
Last autumn we developed and offered people in our membership scheme a capacity-building training session. This course offered an insight into the world of Health and Social Care (HSC), and provided participants with top tips on how to get involved. Some areas covered in the programme include:
Feedback from those who attended the training was extremely positive. We are delighted to hear that people are finding the programme useful and relevant, particularly those who are keen to get more involved in the design and delivery of health and social care services.
Edith Shaw, from Belfast, said: “I enjoyed the chance to share ideas. The pace of the course was good, the delivery was clear and there was plenty of opportunity for discussion. The handout with a glossary of terms and contact details for PPI officers is excellent.
“The content of slides was clear and informative, identifying ways to engage and become involved. The principles of co-production and the questions to ask about involvement were clearly set out. It was informative and enjoyable.”
We are now making this training available to support/condition groups who might want to become more active within shaping and delivering future services. The training is free, it lasts around 3 hours and can be delivered in your local area.
For more information and to register your interest email firstname.lastname@example.org or call 028 9536 2550.
What's stopping you from getting involved in Health and Social Care? What could help you get more involved?
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