Monday this week was a significant date for the PCC – a decade of working for, and with, the people of Northern Ireland to improve Health and Social Care services. In our blog this week, Vivien McConvey explains it all…
On Monday this week we celebrated our 10th Birthday. On the 1st April 2009 we were established as a powerful, independent voice for service users, carers and communities in Northern Ireland. Over the last 10 years the Health and Social Care landscape in Northern Ireland has changed considerably and throughout that time we have been at the forefront of ensuring people are put at the centre of decision-making in HSC.
We have supported thousands of people to have their concerns and complaints listened to and addressed through our Complaints Support Service which provides free, confidential advice and support to those that need it.
We're also ensured that tens of thousands of people from all across the province are kept up-to-date with involvement and co-production opportunities that may interest them through our innovative Membership Scheme. In fact, 2019 is a big year for our Membership Scheme. In October this year we are planning to relaunch it with new and innovative ways for our members to get involved and ensure you have even more opportunities to share your views and experiences. If you aren’t already a member, why not sign up today to keep up-to-date with all the new developments:
Since 2009 we have produced over 70 reports on a wide range of topics within Health and Social Care and all of our reports can be read online >> http://www.patientclientcouncil.hscni.net/publications/index/reports
We have spoken to and worked with tens of thousands of people across the province on so many different issues. By championing the voices of service users, carers and communities in the design, development and running of HSC services we have been able to make a real difference to the lives of many people.
While it is important to reflect on where we’ve come from and what we’ve done over the last decade, it is equally important to look forward to the future of HSC services in Northern Ireland with a renewed vigour and determination to make a difference for the people that use them.
Happy Birthday to the Patient and Client Council.
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