Chief Executive Maeve Hully
January is traditionally a month for resolutions, new beginnings, for fresh starts and doing things differently.
Through our many conversations with patients, clients, carers, and health and social care professionals, we know that there is a real appetite for doing things better.
Transformation of our services needs to happen. Some of this transformation is already underway, but change takes a long time. We are promised that change for the better is on its way.
How should people who use the services be genuinely involved in these changes and have a stronger voice in the design and planning of services? These are frequently asked questions - and there are no easy answers.
In January, people from across the health and social care system are taking part in an event called Future Search, which will address these and other similar questions.
This group will be made up of clinicians, managers, service users, policy makers and others. It will be an important event that will result in a vision commitment and action.
One of the many questions that will be asked on the day will be: “If starting with a clean sheet, how would the citizen/service user voice be provided to the health and social care system?”
Through the work we have done, the many people we have spoken to and the people we have supported through the complaints process, we have a lot of information and evidence already to bring to this discussion.
Have you got any suggestions on how best to do this? The more people we hear from the more we can represent your views.
You can give your thoughts as comments at the end of this blog or email them directly to firstname.lastname@example.org before Monday 15 January 2018.
I look forward to hearing from you.
I hope you have a peaceful 2018.
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